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Below you will find what some of our customers say about our dealership.
To add a testimonial of your own, submit it on the Customer Survey page. | |
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"WOW SUPER NICE PLACE TO BUY OR FIX YOUR BIKE , SALES PERSONNEL IN NICE ,POLITE , AND VERY HELPFUL,"
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| By: VELJKO cleveland,OH |
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"I bought my first street bike from Cycle Search and was extremely pleased with every aspect of the experience. The pictures they used were high quality and showed every little scratch and imperfection in the bike. When I got there they had the bike pulled up and cleaned and ready to go. I couldn't ride the bike because of the snow, but they ran the bike through all the gears and proved to me that there were no issues. Very happy with the bike and the overall experience of buying from Cycle Search. I would recommend them to anyone looking to buy a lightly used, great condition bike. Will definitely be back for my next bike! "
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| By: John Pelham,AL |
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"Sales department made my it easy and pressure free for me to find and pick a bike. I found the staff to be very friendly, polite, and helpful. They also gave me time to pick my bike up with no pressure for me to rush.
On the day I did come to pick it it it had beed cleaned and ready for me to go. After the staff took me throgh the 12 point inspection they had done to ensure satisfaction they were open and willing to assist me with any questions or request I may have had. Being a first time rider, they gave me a chance to ride the bike until i was comfortable with it before loading it for transport. Thank you Cycle Search International."
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| By: Matthew Dearborn,MI |
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"I remember how daunting it felt when I started really considering the purchase of a salvaged bike. There is a large amount of trust needed in such a transaction. So when I started looking for a BMW, Cycle Search stood out because they not only had a product I liked, but also had the very best warranty, and a genuine honesty about their customer satisfaction.
I went for it.
And five months later I am still in love with my motorcycle and consider it the best purchase of my life.
I want to thank the entire shop and sales floor for making this a great experience.
Kolter Kalberg, Lexington Kentucky"
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| By: Kolter Lexington,KY |
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"So here I am, a forty something ex-biker looking to get back into motorcycling after a decade since my last ride. The boys at Cycle Search could not have done more to make the experience easy and pleasant from my first phone call to riding away with the bike. I found the bike after searching the web hi and low for a decent deal to ride to Moto GP 2009 at the Brickyard and then back home to Montreal. You should understand that I hate "stealerships" but the boys here must have some kind of NO-BS policy. Imagine my surprise when I first called and the people who answer the phones are, wait for it, POLITE! Dealing with Justin was easy; he held up his end of the deal as he promised and did it openly and courteously. He told me, straight up, what he could and could not do and for this he deserves respect. In my opinion, this is the only way to do business. There was also Andrew who was willing to go the extra mile and did just that when he picked me up from the airport in Columbus. Justin wasnt sure he would be able to do that but I guess the shop schedule eased up and he offered to do so. THAT'S SERVICE. When I got there, I met the gang and Dan was also, you guessed it, POLITE and willing to help. Enough blowing sunshine up their butts, lets talk bikes. You'll notice me on the photo page with the blue FJR1300. Anyone who tells you a salvage bike isnt roadworthy is full of hot air. I put 4000 miles on this bike the first month alone. This bike was deemed a total loss by the insurance company but CS brought it back to life and it hasnt missed a beat yet. Then the final kicker was a surprise package that arrived at my place a couple of months later which contained the Yamaha luggage rack that was recalled. Any other dealer would have listed that one on FLEABAY and pocketed the cash. Kudos to your parts team for that one. The last issue in my experience was a missing saddle bag liner which I assumed got lost along the way. Well, the person I bought the saddle bags from had it stashed in a storage locker and found it weeks after. I am expecting it any day now. Cycle Search proves you dont need to BS people to have a successful business. I'll be coming back for my next bike! Cheers!"
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| By: Jim St Lazare,QC |
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"Though the process of purchasing a salvage title motorcycle can be a test of patience, the staff at Cycle Search kept me abreast of everything that was going on with my bike. Mitch was great in locating the bike that I was looking for and through the sales process . Dan was equal when it came to getting the parts in and getting the bike put together. The techs did a nice job with the re-assembly of my bike. I would recommend Cycle Search and their staff to anyone looking to avoid the high cost of getting on a ride through a traditional motorcyle dealership. Cycle Search is where I will turn to for future motorcyle purchases!"
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| By: Anonymous Marion,OH |
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"Purchased a pre owned 2007 Yamaha V-Star 1100 Classic on 24 Jul 09. Great cycle, great ride and no problems what so ever since purchase. Justin and staff were very friendly and helpful. Basically bought the cycle sight unseen except for photos and description. Haven't rode for 15 years. This cycle was so easy to get back into the motorcycle mode again. I love cruizing, this cycle is sooo sweet. Thanks Again for the Great Ride, Signed Randy Carpenter."
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| By: Randy Fairborn,OH |
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"Hey you guys,
Just wanted to say Thanks for the great experience of buying the Busa. It needs some work, but is just what I was looking for. I look forward to being able to work on her. I'm sure the parts department will be hearing from me shortly.
You guys seem very customer friendly, with multiple people in there knowing me by name. I saw other customers walk in, and you guys knew their names as well! It's a nice atmosphere there, and to top it all off, you guys are even close to my house.
Thanks a lot for the great experience!
Ben
aka Danballa"
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| By: Ben Marysville,OH |
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"Great to deal with. Got a bike with little damage for a great price."
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| By: Zach coshocton,OH |
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"I bought a 2000 Honda VTR1000f Superhawk with a salvage title from you. It was a great experience! I have since put the bike back together and had the salvage/ rebuilt inspection done and now it is street legal. It is a blast to ride too!!!!
You guys told me everything to expect anf followed up not once but twice. I have bought cars and bikes worth much more than this one and have never had this kind of service after the sale. I"ll be back, and I am a very satisfied customer. Thanks again, Mark"
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| By: Mark Marysville,OH |
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"With this being the first time I've purchased a motorcycle, the guys at Cycle Search (Justin, Mitch, and Jason) were extremely helpful. My '06 GSX-R750 is exactly what I expected and I couldn't be happier with the way everything turned out. And even in the midst of the office being renovated while we finished up the final paperwork, the guys made me feel right at home. Don't hesitate to give 'em a call."
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| By: Brian Youngstown,OH |
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"Purchased a salvaged '08 Yamaha Raider. Minor damage and easy fix. They ordered the parts need to fix it already so all I had to do was to put it back together which saved me time & money. Also it was at a price that could not pass up.
Just a side note with a salvage bike: Know what your looking at! Do your homework, thoroughly look the bike over in person. I bought mine 'as is' but I knew what I was getting after I went to look at it. They are friendly and helpful people so ask any questions you might have.
Thanks to Justin, Mitch & Jessica for hooking me up and taking care of the paper work!"
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| By: Mike Richmond,KY |
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"The '05 FJR1300 is great; almost perfect condition. The process proceeded smoothly except for being a PayPal virgin and not being aware in advance of additional costs associated with using PayPal. "
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| By: Anonymous Hudson,OH |
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